Planned database maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 05, 2026 - 22:00 GMT
Scheduled - The Mast platform will be unavailable while we perform essential upgrades to our production database. The expected downtime will be around 30 minutes. During this time the platform will be unavailable.
Mar 5, 2026 22:00-23:00 GMT
Uptime over the past 90 days. View historical uptime.
Mast Platform Under Maintenance
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
FCA API Operational
Lending Metrics API Operational
RiskNarrative API Operational
Stripe API Operational
Postmark Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 5, 2026

Unresolved incident: Planned database maintenance.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026
Production – Scheduled Database Maintenance
Completed - The schedule maintenance has been complete
Mar 1, 11:48 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 11:00 GMT
Update - The planned production database maintenance has been postponed to 01/03/2026 due to an issue encountered with test data, which is preventing the required data verification steps from being completed in the non-production environment.
Feb 20, 12:05 GMT
Scheduled - We will be performing scheduled maintenance to update internal event storage as part of ongoing improvements to platform auditability and data handling. During this window the platform will be unavailable .
Feb 18, 15:53 GMT
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Staging / Sandbox – Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Feb 26, 10:53 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 06:00 GMT
Scheduled - We will be performing scheduled maintenance to update internal event storage as part of ongoing improvements to platform auditability and data handling.

During this window, the staging/sandbox environments will be offiline.
Feb 25, 13:52 GMT
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Staging / Sandbox – Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 19:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 17:00 GMT
Scheduled - We will be performing scheduled maintenance to update internal event storage as part of ongoing improvements to platform auditability and data handling.

During this window, staging/sandbox mortgage case processing may be temporarily unavailable.
Feb 18, 15:00 GMT
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